Privacy Policy

Last Updated: April 1, 2025

At Chandapura.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.

1. Information We Collect

a) Personal Information

• Name, email address, phone number (collected during account registration and communication).
• Any additional details provided in user profiles or when contacting support.

b) Transactional Data

• Payment details for premium services (processed via third-party payment gateways like Razorpay).
• Invoice records and billing history (handled via Zoho Invoice).

c) Usage & Technical Data

• IP address, browser type, device information, and interaction logs.
• Cookies and tracking data (to enhance user experience and platform security).

2. How We Use Your Information

• Platform functionality: Enabling user registration, login, and listing features.
• Service improvement: Enhancing search, navigation, and personalization.
• Communication: Sending account-related notifications, updates, and promotional offers.
• Security & fraud prevention: Detecting unauthorized activity and ensuring compliance with our Terms & Conditions.

3. Data Sharing & Third-Party Services

We do not sell your data. However, we share information with trusted third-party services to facilitate platform functionality:

• Payment Processing: Razorpay (handles transactions securely).
• Billing & Invoicing: Zoho Invoice (manages invoices and financial records).
• Search Services: Meilisearch (improves search performance).
• Google APIs: Used for Google Maps (location-based services) and Google Authentication (for secure logins).

These third-party services have their own privacy policies, and we encourage users to review them. Chandapura.com is not responsible for their data-handling practices.

4. Cookies & Tracking Technologies

• Remember user preferences and enhance navigation.
• Track website analytics and improve platform performance.
• Provide security measures such as fraud detection.

Users can manage cookie settings in their browser preferences.

5. Data Security & Retention

• We use industry-standard encryption and security measures to protect user data from unauthorized access.
• Data is retained for as long as necessary for operational, legal, and security purposes.
• Users can request deletion of their account or data by contacting [email protected]. Some data may be retained for legal compliance.

6. User Rights & Choices

Users have the right to:

• Access and update their personal information.
• Request deletion of their account and personal data.
• Opt-out of marketing communications.
• Control cookies and tracking preferences.

To exercise these rights, contact [email protected].

7. Children's Privacy

Chandapura.com is not intended for children under the age of 18. We do not knowingly collect data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes through email or platform notifications.

9. Governing Law

This Privacy Policy is governed by Indian law, and any disputes shall be handled in the courts of Bengaluru.

10. Contact Us

For privacy-related inquiries, contact us at:

By using Chandapura.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.